PC Patch was first established in 2004 under the name of MetratonIT operating as an online shop selling products over the internet, operated from home on a part time basis. In 2005 the decision was made to take the business to a new level with the purchase of the computer shop in Petone. Along with this move a name change was necessary due to the difficulty of pronouncing the original name. And PC Patch was born.
Initially the business involved husband & wife team of Neil and Richelle. As time moved on and word spread, PC Patch grew to employing 4 full-time people and 3 or 4 part-time people in 2009.
July 2009 saw PC Patch move from the old shop (in which a computer shop had operated for 20 odd years) to new premises directly across the road in Jackson St. The shop provided much better space and also a much more welcoming environment to shop in.
In 2018 the shop moved to Cuba Street, Alicetown and Neil and Max continued to provide computer service to the region.
In August 2021 the business was sold to Ian Irvine.
Ian and Max continue on the legacy started by Neil and Richelle to provide computer supply and support to the existing customers and new ones.
Replaced my laptop in a most timely and effective way – same day service – and showed me an analysis of the diagnostics of my old machine that clearly confirmed it was due for replacement. Very successful transfer of files and essential company information
Mike Keehan
Computer technology is just another trade, along the lines of an up-to-date Mechanic fixing your high-tech Volvo or your late model washing machine. PC Patch do not pretend. They will not talk down to you, but will give you straight up no-nonsense advise and service. My business relies entirely on P C Patch to keep me up and running, they have never let me down, they also look after my home computers and personal Tablets.
Graham Wilton
Pacific Seals [NZ] Ltd
Fast, efficient, professional service. Very appreciative of Ian’s efforts in restoring a failed hard drive during lockdown. All options were fully explained and the functional laptop returned the following day. Highly recommended.
Nat Grey
Great service from Ian, sorted my problem out very quickly, great guy. I would return to PC Patch for any of my computer problems.
Thanks Ian.
margbry
My work laptop had a faulty mousepad so went to several big chain stores looking for a solution. The best they could offer was three weeks without my computer while they sent it around the country to their real “techexperts” and charged me $120 (just to have a look). Unable to be without my computer for so long I went to PC Patch. They fixed the problem on the spot. That’s the benefit of going to a place with experts rather than salespeople in-house.
Richard Petrie
Kelburn Wellington
I thought of taking this opportunity to thank you and your staff for the excellent and prompt service given to me to sort out my problem. Your staff member Mark was really helpful and sorted my issue at the shortest possible time considering the urgency I had with my computer. So here I am, another happy customer….which means when I have another computer issue, I will definitely be there
Hasi
Great service and speed. Ian upgraded my PC last week, he did a great job and was finished the same day I dropped it off
Adam Norman
Amazing service! Was able to retrieve all my lost files and done overnight super pleased! I was also given a reliable and thorough ‘Data Backup’ plan to insure this doesn’t happen again. Thanks guys 🙂
Georgia Puki
Great service, honest, thorough and fair, would definitely recommend and will definitely use their services again with any future issues
Simon Hurley
PCPatch informed me about how RAM works to speedily open large files thus saving me money as it appears I don’t need to increase my RAM. The guy I spoke with was articulate describing in lay-speak how RAM works. I learned a lot and thanks PCPatch!
Adrienne Martyn
We would highly recommend PC Patch to any company looking for a high-quality supply partner.
John Moore
Red Wolf High Level Security
I used PC Patch to recover my data which was on a faulty laptop, after being told by the devices warranty repair company, that this was not possible.
From the get go, Ian provided outstanding knowledge and service, taking the time to explain what he does and how much experience he has had with data recovery over many years. After receiving very lackluster service from the warranty repair company, it was great to receive a second opinion regarding my issue.
Overall I was left with the best outcome I could have hoped for, with PC Patch recovering all of the data from my faulty laptop and without the need to send it off for forensic recovery, which meant I did not have to pay a hefty price, in order to recover all of my important documents and precious files.
The service and knowledge from Ian was second to none and I highly recommend PC Patch if you ever need a computer/laptop repaired or your lost data recovered. 5 stars!
Ashleigh Taylor
