“Our Business is Protecting yours”
PCPatch is your Local owned and operated Computer shop – not part of big chain of stores and we’ve been around awhile – see our history below
We’re computer specialists only – no white-ware, no household goods etc.
We understand how important your technology is to you. That’s why we offer fast, reliable, and high-quality service and easy to understand and honest advice on your technology requirements. In house expertise for prompt repairs – Days not weeks (In most cases)
Professional advice from qualified people with decades of computer experience – Ian’s been working on computers since May 1977 and is NZCCT, MCP certified, and Max has over 20 years experience and a degree in Information Technology and Computers .
They are currently focused on moving you forward with Windows 11 Upgrades 
Our History: PC Patch has been in business since 2004 originally under the name of MetratonIT. in Jackson St, Petone. Initially the business involved husband & wife team of Neil Potter and Richelle. In 2018 PC Patch moved to Cuba Street, Alicetown where Neil and Max continued to provide computer service from the shop with Ian Irvine in the background with support and computer Rentals from 2011.
Ian started Eagle Solutions in 1995, Add-On Rentals Ltd in 2002, Add-On Services (PC Patch) Ltd in 2011 with Neil. Trading as The Data Doctor™ since 1996 with purchase of PC Patch from Neil 13 August 2021.
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PCPatch informed me about how RAM works to speedily open large files thus saving me money as it appears I don’t need to increase my RAM. The guy I spoke with was articulate describing in lay-speak how RAM works. I learned a lot and thanks PCPatch!
Adrienne Martyn
Great service, honest, thorough and fair, would definitely recommend and will definitely use their services again with any future issues
Simon Hurley
Computer technology is just another trade, along the lines of an up-to-date Mechanic fixing your high-tech Volvo or your late model washing machine. PC Patch do not pretend. They will not talk down to you, but will give you straight up no-nonsense advise and service. My business relies entirely on P C Patch to keep me up and running, they have never let me down, they also look after my home computers and personal Tablets.
Graham Wilton
Pacific Seals [NZ] Ltd
We would highly recommend PC Patch to any company looking for a high-quality supply partner.
John Moore
Red Wolf High Level Security
I thought of taking this opportunity to thank you and your staff for the excellent and prompt service given to me to sort out my problem. Your staff member Mark was really helpful and sorted my issue at the shortest possible time considering the urgency I had with my computer. So here I am, another happy customer….which means when I have another computer issue, I will definitely be there
Hasi
Great service from Ian, sorted my problem out very quickly, great guy. I would return to PC Patch for any of my computer problems.
Thanks Ian.
margbry
Replaced my laptop in a most timely and effective way – same day service – and showed me an analysis of the diagnostics of my old machine that clearly confirmed it was due for replacement. Very successful transfer of files and essential company information
Mike Keehan
My work laptop had a faulty mousepad so went to several big chain stores looking for a solution. The best they could offer was three weeks without my computer while they sent it around the country to their real “techexperts” and charged me $120 (just to have a look). Unable to be without my computer for so long I went to PC Patch. They fixed the problem on the spot. That’s the benefit of going to a place with experts rather than salespeople in-house.
Richard Petrie
Kelburn Wellington
Fast, efficient, professional service. Very appreciative of Ian’s efforts in restoring a failed hard drive during lockdown. All options were fully explained and the functional laptop returned the following day. Highly recommended.
Nat Grey
Great service and speed. Ian upgraded my PC last week, he did a great job and was finished the same day I dropped it off
Adam Norman
I used PC Patch to recover my data which was on a faulty laptop, after being told by the devices warranty repair company, that this was not possible.
From the get go, Ian provided outstanding knowledge and service, taking the time to explain what he does and how much experience he has had with data recovery over many years. After receiving very lackluster service from the warranty repair company, it was great to receive a second opinion regarding my issue.
Overall I was left with the best outcome I could have hoped for, with PC Patch recovering all of the data from my faulty laptop and without the need to send it off for forensic recovery, which meant I did not have to pay a hefty price, in order to recover all of my important documents and precious files.
The service and knowledge from Ian was second to none and I highly recommend PC Patch if you ever need a computer/laptop repaired or your lost data recovered. 5 stars!
Ashleigh Taylor
Amazing service! Was able to retrieve all my lost files and done overnight super pleased! I was also given a reliable and thorough ‘Data Backup’ plan to insure this doesn’t happen again. Thanks guys 🙂
Georgia Puki
