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About us

PC Patch was first established in 2004 under the name of MetratonIT operating as an online shop selling products over the internet, operated from home on a part time basis. In 2005 the decision was made to take the business to a new level with the purchase of the computer shop in Petone. Along with this move a name change was necessary due to the difficulty of pronouncing the original name. And PC Patch was born.

Initially the business involved husband & wife team of Neil and Richelle. As time moved on and word spread, PC Patch grew to employing 4 full-time people and 3 or 4 part-time people in 2009.

July 2009 saw PC Patch move from the old shop (in which a computer shop had operated for 20 odd years) to new premises directly across the road in Jackson St. The shop provided much better space and also a much more welcoming environment to shop in.

In 2018 the shop moved to Cuba Street, Alicetown and Neil and Max continued to provide computer service to the region.

In August 2021 the business was sold to Ian Irvine.

Ian and Max continue on the legacy started by Neil and Richelle to provide computer supply and support to the existing customers and new ones.

Our services

New computer sales
New computer sales
we build each PC to order as spec’d with the customer
New laptop sales
New laptop sales
Wide range of brands including Asus, HP & Compaq, Toshiba, Lenovo etc
Second Hand computer & laptop sales
Second Hand computer & laptop sales
Each system is refurbished and checked out thoroughly prior to re-sale
Computer and Laptop Repairs and Upgrades
Computer and Laptop Repairs and Upgrades
Virus and Spyware removal service
Virus and Spyware removal service
Done for a fixed fee and includes prevention of future infections
In-Home servicing for home computers
In-Home servicing for home computers
Wired and Wireless network set up
Wired and Wireless network set up
Small Business support
Small Business support
Servers and Networks
Office 365 Sales and Support
Office 365 Sales and Support

Pricing

Assessment Fee
$90
  • Covers admin, initial investigations and up to 20mins workshop labour
  • (This may or may not include any repair)
  • We reserve the right to charge this in advance
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Removal of Malware or Virus Cleanup
$120 to $300
  • If your computer has been compromised by malicious activity and needs cleaning.
  • Antivirus Software an additional $85
  • Charge varies depending on work required.
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Urgent Repair Surcharge
$90
  • Next on the bench In-Store (jump to front of the queue)
  • You decide whether it is urgent or not
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Data Backup
$60
  • A range of backup options are discussed and best option recommended.
  • Specially tailored to your requirements starting at $60.
  • Ensuring your data is protected and is always at your fingertips.
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Remote support
$125 per Session * per 20 minute session -plus $60 setup
  • Setup remote support facility (first time only).
  • Remotely provide support to address your computer issues (Contactless).
  • $125* per remote support session/incident that includes up to 20mins, additional time charged at an hourly rate.
  • * Lower Price for Support Plan and VIP clients
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Windows Reload / Workshop Labour
$120
  • Windows 10
  • Includes Drivers and Updates in most cases
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Need a desktop computer?

Testimonials

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